a. Send a SMS to below format from your old SIM card.
UPGRD<Space>(SIM Number) and send the message to 780
e.g. UPGRD 899405XXXXXXXXXXXXXF send the message to 780
b. Once your get the confirmation message, insert the new SIM card to your mobile.
c. Ensure that you take necessary backups of your existing contact details saved on your SIM card prior to change.
a. Check whether you have inserted your new SIM card properly to a smart phone enabled with 4G.
b. Restart your mobile after inserting the sim.
c. Ensure that you have selected “4G network” from your mobile network settings.
Navigate to Mobile network and check whether 4G / LTE service is visible. If Visible, select the 4G / LTE option and restart the mobile.
a. Check whether you SIM support 4G – Dial *780# to check
b. Check whether you mobile network Support 4G – Navigate to mobile network settings & select 4G / LTE mode & restart
If you still experience the issue, Call us on 1755 or Chat with us via WhatsApp https://bit.ly/3k7UsQZ
a. Please chat with us via Airtel Website/ My Airtel App/ Whats App (755 555 555) or call 1755 for assistance.
b. Please ensure to keep the payment details (like date, amount paid, incorrect connection number, reference number and mode of payment) handy to process your request.
a. Your bill cycle will be 23rd to 22nd of every month and you will be required to settle the bill value by 11th of the following month.
b. e.g.: Bill cycle starts on 23rd of August and end on 22rd of September. You will be required to settle your bill value by 11th of October. Request to make your payment in time to avoid late payment charges.
a. Simply login to My Airtel App and change your E-mail address by going to Home >> Manage Services >> Change E-mail.
a. Simply login to My Airtel App and register to E-bill by going to Home >> Manage Services >> Register E-bill.
b. You can also register to E-bill by typing ebill space <type your email address> and sending to 555 or chat with us.
