Is Roll-Over feature available for all the postpaid plans?
a. The Roll-Over feature is available only in Freedom 900 and Freedom 1800 bill plans. Simply click here to know about the freedom bill plan details.
a. The Roll-Over feature is available only in Freedom 900 and Freedom 1800 bill plans. Simply click here to know about the freedom bill plan details.
a. With the Roll-Over feature you can carry forward your unused bill plan data balance for future consumption. No expiry available for the rolled over data and will remain until the connection gets permanently disconnected.
b. e.g.: At the end of the bill cycle, you have 25 GB unused data and you can carry forward this to your next bill cycle. Likewise you can collect unused data from every bill cycle until it reaches to a maximum of 200 GB.
a. Visit the nearest Lanka Bell store, click here to explore the nearest location.
b. You may also call 1755 and raise a request to obtain a new freedom postpaid connection.
a. Simply login to My Airtel App and view your current bill plan benefits by going to Menu >> My Account >> My Plan.
To avoid accidental purchases, Airpay comes with a refund option that is visible immediately on the purchased app and lasts for two hours Users can keep full track of their Airpay purchases via ‘Order History’ in their Google Play account menu.
a. Check with your recharge point / Channel whether the status of the reload is success & they have recharged the correct amount as you requested.
b. If you still could not receive the reload,
i. Chat with us on WhatsApp via +94755555555
ii. Call us on 1755
Kindly connect with us for from below channel to help you on this issue.
Chat with us on WhatsApp : https://bit.ly/3zh3Ppu
Contact us: 1755
Dial *550#
Download My Airtel APP
Dial 567 and listen to voice prompt
Kindly connect with us for from below channel to help you on this issue.
Chat with us on WhatsApp : https://bit.ly/3zh3Ppu
Contact us: 1755
Dial *550#
Download My Airtel APP
Dial 567 and listen to voice prompt
Dial *550#
Download My Airtel APP
Download My Airtel APP
Yes You Can
Take the following documents to the nearest Brand Shop, Airtel Store or Sewa Centre Click Here.
Proof of Billing
NIC
