Data & Network

a. You connection should be in active status with a data balance to use internet. Dial *550#/ login to app to check your connection status. In case you do not have a data balance, Top up your data with our latest packs. Click here to view the latest 4G data top-up packs.

b. Kindly check whether you are have done the APN settings on your mobile phone.

Profile name: airtellive
APN name: airtelive

c. Ensure that you have select your mobile network mode as 2G/3G/4G/LTE auto Connect mode & restart the device one more time to apply the settings.

a. Dial *780# to ensure that you are using a 4G compatible SIM card.
b. Ensure that you have select your mobile network mode as 2G/3G/4G/LTE auto Connect mode & restart the device one more time to apply the settings.
We commend you to use a 4G/ LTE enabled mobile / device to experience a high speed data experience with airtel.

If you still experience the issue, You may contact us for technical assistance.
Hotline : 1755
Chat with us via WhatsApp : https://bit.ly/3zh3Ppu

Navigate to your internet browser & type “fast.com” & click go / enter. You will be directed to a speed test session on your browser.

Kindly Dial 55517 from your mobile to receive the GPRS settings.

• Use my airtel app – you can easily see the data balance on the 1st screen/main screen
• Dial *550# from your mobile

• Check whether your connection is active. Dial *550# or login to my airtel to check your connection status. In-case if you connection status is inactive, simply activate a freedom pack or reload Rs.50 or 100 to reactive your account.
• Check whether you have sufficient balance to make a voice calls. On freedom packs, all calls to airtel numbers will be unlimited. In case you are not able to make a non-airtel call, check your non-airtel free minutes balance by dialling *550# or login to my airtel app. Simply reload Rs. 50 or 100 to enjoy special call rates to non airtel numbers while a freedom pack is active.
• Check whether “Caller ID” display option enabled on your call settings.

If you still experience the issue.

Chat with us on WhatsApp : https://bit.ly/3zh3Ppu

Contact us : 1755