Careers Assistant Manager / Manager – Network Quality

Assistant Manager / Manager – Network Quality

Airtel Lanka

Closing Date : 10/06/2022

The Job

  • Optimize the existing 2G/4G networks to meet KPIs targets and continuous monitoring on customer perceived network KPIs for voice and data services
  • End to end customer complaint management through Technical Support Group, RF back office & field teams.
  • Capacity management of the 2G/4G service nodes and interfaces
  • Driving the accurate capacity and KPI reporting on a daily basis and performing the related sign-off with Strategic Partners for the complete 2G & 4G networks
  • Carrying out periodic review with Strategic Partners, strategizing the improvement plan and follow up actions
  • New feature testing and implementation to cater to market demand and business’s strategic requirements
  • Enabling and supporting the technical and support teams to realise cost optimization for upgrades and other activities
  • Monitor the Single Site Verification and Cluster Optimization progress through frequent reviews
  • Network Benchmarking and ensuring better network (Coverage, Quality and Perception) than the competitors via routine drive test & monitoring network performance
  • The incumbent will directly report to Head –Network Planning and Quality


The Person

  • BSc in Engineering (Electrical / Electronic or Telecommunication) or a Professional Qualification in a relevant field
  • MBA Qualification would be an added advantage
  • Over 10 years in the mobile communication industry, with network quality monitoring for voice and data services
  • Sound knowledge in 2G and 4G networks
  • Hands-on experience in Huawei systems and Strategic Partner management

If you are the best fit to this position, send in your CV to with the job title in the email subject heading.

Submit your resume/CV

If you think you have what it takes to be part of Team Airtel, submit your Resume/CV by filling in the below form: